FoxDesk
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How FoxDesk works

Support stays in one ticket.

Your team sees the conversation, responsibility, recorded work, and reporting context without switching systems.

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One connected workflow

Four steps from request to report

Each step adds useful context instead of creating another disconnected record.

  1. The request arrives

    An email or portal request becomes one ticket.

  2. The team takes ownership

    Owner, priority, status, and due date stay visible.

  3. The work is recorded

    A timer or exact entry stays with the ticket.

  4. The client gets a report

    Review and share the work behind every total.

Tickets

Keep every request in context.

The conversation, owner, priority, due date, files, and logged work stay attached to the same ticket.

  • Clear ownership and status
  • Replies, files, and work history together
  • Real-time totals for every ticket
Time tracking

Track work while it happens.

Start a timer from the ticket, record exact manual entries, and keep billable work connected to the client.

  • Active timers visible across the workspace
  • Manual entries with precise notes
  • Client and team totals without spreadsheets
Reports

Turn activity into client-ready reports.

Filter work by client, agent, tag, and time range, then review the exact entries behind every total.

  • Transparent work-log detail
  • Export-ready client records
  • One source for time and ticket history
For everyday client work

The details teams need once the workflow is running

24 application languages

The FoxDesk application is available in 24 languages, independently of the five languages published on this website.

Client organizations and access

Keep clients, tickets, rates, reports, and permissions separated by organization.

Recurring tickets

Turn regular maintenance and follow-up work into scheduled tickets from a saved template.

Branded communication

Adapt notification templates and product branding to the way your team communicates.

History you can follow

Review ticket activity and audit events when you need to understand what changed.

AI agent reporting

Codex, Claude, and other API agents can record their work beside the people handling the same ticket.

Ready for AI agents

Let Codex, Claude, and other agents report completed work

Connect any HTTP-capable agent through a scoped token. It can work only with permitted tickets, add updates, record time, and submit structured work logs for review.

CodexClaudeAny HTTP agent
See the Agent API

Prefer your own server? The open-source edition remains available on

Open-source edition for your own server

Turn the next client request into a clear record of the work.

Start the 14-day FoxDesk Cloud public beta without a card or automatic charge.

Start 14-day public beta